Shipping policy

Shipping Policy – Zenvyra

Thank you for shopping with Zenvyra. We are committed to delivering your orders in a timely and reliable manner.

1. Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not shipped or delivered on weekends or public holidays.

2. Shipping Rates & Delivery Time
Shipping charges will be calculated and displayed at checkout.

Estimated delivery times:

• Within Pakistan: 3–7 business days

• International Orders: 7–15 business days (if applicable)

Please note that delivery times may vary depending on your location and external factors.

3. Cash on Delivery (COD)
We offer Cash on Delivery (COD) service within Pakistan. Customers are requested to pay the full amount at the time of delivery.

4. Shipment Confirmation & Tracking
Once your order is shipped, you will receive a confirmation message/email along with a tracking number (if available).

5. Delays in Delivery
Zenvyra is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.

6. Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by customers.

7. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 48 hours of delivery. We will assist you in resolving the issue.

8. Contact Us
If you have any questions about shipping, please contact us:
Email: support@zenvyra.com

Thank you for choosing Zenvyra!